Sleep Inn & Suites
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Fast facts
Check in from | 15:00 |
|---|---|
Check out by | 11:00 |
Breakfast | Breakfast available. |
Pets | Pets allowed with extra charge. |
Children | Children are welcome at this hotel. |
Amenities
More about Sleep Inn & Suites
Sleep Inn & Suites
The Sleep Inn & Suites hotel is located off Interstate 75 just 8 km from the Valdosta Regional Airport. Free airport shuttle service is offered. Valdosta State University (5 km) and Martin Stadium (1.5 KM) are nearby.
Ratings and reviews
Traveller reviews
Comment: 22 Dec 2024
Stayed in: Dec 2024
A Disgraceful Property- Tarnishing Sleep Inn
It is important to note that we’ve stayed at 5 other Sleep Inn properties and found them to be well run, clean and excellent values for travelers like us. We even joined their Choice Rewards program. But this location/property is absolutely disgraceful.
The beleaguered staff were obviously squirming as we pointed out the long list of problems this Sleep Inn has.
1) There was no hot water. Hence no shower, shave or ability for a refreshing face wash. Was told to let hot water valve run longer. 40 minutes of running water in either shower or sink failed to deliver hot water.
2) A plethora of obvious signs that the facility was without power or HVAC in very humid conditions resulting in a host of signs of mold, decay, and oxidation. (See Pictures)
Fresh paint and a decent lobby area were inadequate camouflage for a property that is in a serious state of neglect.
I would venture to guess that this Sleep Inn property is on the verge of becoming a health hazard.
There are a various other budget friendly hotel choices in the area that would be much safer and prudent choices
Hotel response
Comment: 22 December
Thank you for taking the time to share your detailed feedback. I want to sincerely apologize for the significant issues you encountered during your stay. Your comments are deeply concerning, and I assure you that we take them very seriously.
First and foremost, I’m truly sorry for the lack of hot water during your visit. This is unacceptable, and I completely understand how this would disrupt your stay. No guest should ever have to go without such a basic amenity. Our team has already escalated this issue to our maintenance department, and we are actively working on resolving the underlying problems to ensure it does not happen again.
Secondly, I deeply regret the condition of the property that you described, including visible signs of neglect, mold, and decay. This is not reflective of the standards we strive to maintain. Your feedback has prompted an urgent review of the state of the building, including HVAC and ventilation systems, to address both the structural and aesthetic concerns. Your health and safety are our top priorities, and we will ensure that immediate measures are taken to remedy these issues.
I also want to acknowledge your comments about our staff. While I’m glad they attempted to assist, I regret that they were unable to address your concerns satisfactorily. I assure you that we are providing additional training to empower our team to handle situations like these with more effective solutions and empathy.
We greatly value your loyalty to the Sleep Inn brand and Choice Rewards program, and I’m disheartened to learn that this stay has tarnished your impression of our property. I appreciate you highlighting your positive experiences at other Sleep Inn locations. We aim to match that same level of cleanliness, comfort, and value, and I regret that we failed to deliver on this occasion.
While I understand your frustration and hesitation, I hope you will give us the opportunity to make this right. Should you decide to return, please reach out to me directly so I can personally oversee your reservation and ensure your next stay is nothing short of excellent.
Thank you again for your valuable feedback. It will guide us in making necessary improvements to provide a better experience for our guests moving forward.
Comment: 22 Feb 2025
Stayed in: Feb 2025
Comment: 17 Feb 2025
Stayed in: Feb 2025
Comment: 24 Jan 2025
Stayed in: Jan 2025
Comment: 23 Jan 2025
Stayed in: Jan 2025
The bathroom shower looked like the shower head was rigged in some form so it wouldnt fall off. So ghetto. The floor like they hadnt been vacuumed. To be honest, I was scared to even lay on the bed. I kept my sweatpants and sweater on and was scared to roll over on it.
Breakfast was pitiful. The ladies were nice though. They just had waffles, cereal, bread, and muffins…all the carbs, no protein. Not even fake eggs. The coffee was nasty too…watered down.
The place is cheap but for another $10, I could’ve gone to a Hilton. I will never stay at this hotel again.
Very good location
3026 James Cir, Valdosta, 31601, United States|0.86 km from Publix Super Market at Baytree Village
10 things to dowithin 1.62 km
Airportwithin 8.54 km
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel.
Pets allowed with extra charge.
Breakfast available.
Breakfast menu
Buffet.
Breakfast options
Continental breakfast.
Breakfast price
Please contact hotel for price information.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Swimming pool #1 is closed from Mon 02 Sept 2024 until Fri 21 Mar 2025 A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. You must show a valid photo ID and credit card upon check-in. The property will charge a 3.5% non-refundable processing fee for all credit card payments. Contact the property for details.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
Cash
Transfer from/to airport available. Cost: 15.00 USD one way.