Holiday Inn Express & Suites Terrell

300 Tanger Dr, Terrell, 75160, United States

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Fast facts

Check in from:
15:00
Check out before:
11:00

Amenities

Wi-Fi
Parking
Air conditioning
Fitness centre
Front desk 24 hour
Non-smoking

More about Holiday Inn Express & Suites Terrell

Holiday Inn Express & Suites Terrell

Boasting a fitness centre, Holiday Inn Express Hotel & Suites Terrell by IHG is situated in Terrell in the Texas region, 40 km from Mesquite Convention Center and 47 km from Dallas Arboretum.

Ratings and reviews

Cleanliness4.4
Location4.4
Service4.2
Rooms4.2
Value4.0
Sleep quality4.1

Traveller reviews

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Mentioned by travellers

Comment: 28 Apr 2025

Stayed in: Apr 2025

The staff was incredibly polite and helpful. The hotel itself was a bit dated and the rooms can be a bit loud. Breakfast was nice and they kept the property clean.
It was convenient for my needs.

Comment: 13 Apr 2025

Stayed in: Apr 2025

The elevator was slow very sketchy. Beds were hard. Breakfast ends at 10 on Saturday so they stop make food at 9 even though their hotel was sold out. So not everyone was able to eat.. lots of unhappy parents.
Family traveller

Comment: 2 Feb 2025

Not good! False advertising!

Keep looking! I was not happy with this hotel. I researched in excess to find a hotel with a heated indoor pool (for a very specific reason). When we checked in. I asked immediately (for my child) to where The Pool was so we can check it out and she told us that the engineer may be by the next day and if that anything was wrong with it, she could not fix it. The pool was cold. Hot tub cold. The next day, the other woman at the desk told me that there was no engineer on site and that she expected the pool to be cold. This is absolutely. Unacceptable. let me seem like no big deal to some, yet I was traveling with my young daughter and knew we would need a lot of time filled in between our days so after researching and finding this hotel, to get there for them to not even have a plan in sight after advertising a heated pool was completely not OK. To go further, the rooms are of old carpets and every time they come into clean, it smells like they sprayed tons of carpet fresh on them to mask anything that may be hiding. It actually made me sick to stay there for two nights to smell that smell. The hotel does not have a restaurant on site, no cocktails available, and a mediocre breakfast in the morning. I am very dissatisfied and will not stay in another holiday inn after this experience when traveling.

Hotel response

Comment: 17 February

Hi I1247UQstaceys,
Thank you for choosing our Holiday Inn Express & Suites Terrell and for sharing your feedback. I am glad to have been a host to one of our valued guests.
We strive for our guests to have a great and satisfying stay. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also sent a private message to get additional information.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G.
Case Manager
IHG Hotels and Resorts Service

Comment: 15 Jan 2025

Stayed in: Jan 2025

This place was AWESOME! We stayed the night cause my child had an appt at the children’s hospital in Dallas the next morning. We chose this hotel because it’s a holiday inn, so I knew it would be clean and decent, and it would have a bit higher standards than some of the other “value” hotels, also.. it has an indoor pool and since it is January, my kids and husband and I LOVED the idea! We didn’t wanna spend a fortune, but having a safe and clean place to stay was the most important factor. I actually had points from hotels.com that brought the nightly price down by $30-40 off regular rate. This hotel was amazing! The hallways, elevator, and our room all smelled wonderful! (Like a mixture of a good, clean smell, and a really nice air freshener or candle smell!) Everything was spotless clean as well! Both the pool and hot tub were fantastic on a chilly 30 degree night and my family had such a great time! The shower water pressure was AMAZING, hot water was immediate and lasted more than long enough for all 4 of us to wash up after coming up from swimming, and the convenient snack machines were great for a late night snack! The lobby downstairs had fresh ice water available 24/7. They served a FULL buffet of amazing breakfast options in the morning as well! 10/10 recommend this place! Best hotel I’ve ever stayed at so far! Also… The front desk lady was such a sweetheart! (Wish I would have gotten her name!)

Comment: 2 Mar 2025

Stayed in: Feb 2025

Quiet and comfortable. Elevator was VERY slow but that was the only inconvenience.

Very good location

4.4

300 Tanger Dr, Terrell, 75160, United States|4.03 km from city centre

10 things to dowithin 0.66 km

Airportwithin 4.02 km

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Important information from the hotel
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Holiday Inn Express & Suites Terrell: FAQs

We don’t have any information about restaurants at Holiday Inn Express & Suites Terrell, please check with them when booking.
At Holiday Inn Express & Suites Terrell you can check in from 15:00, and you'll need to check out before 11:00.
Yes, there is parking available at Holiday Inn Express & Suites Terrell.
Holiday Inn Express & Suites Terrell is 3.5 km away from Terrell city centre.
Holiday Inn Express & Suites Terrell is in Terrell, United States and is 3.5 km away from Terrell city centre.