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Please inform Hilton Dubai Palm Jumeirah of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note guests are required to show a photo ID and credit card upon check-in. The credit card must match the one used to guarantee the booking. To guarantee any charges during the stay, including the Tourism Dirham Fee of AED 20 per room per day, the guest must present a valid credit card in their name. The hotel will pre-authorize an amount to cover the charges, and if the billing exceeds this amount, additional authorization will be required. The credit card will only be charged for the actual amount of the bill upon check-out, and any unused pre-authorized amount will be released by the hotel after departure. Children up to 18 years old stay free (with existing bedding) when sharing a room with a paying adult on a room only rate. But not exceeding the maximum occupancy of the room type booked. Bed & Breakfast, Half Board and Full Board bookings are only inclusive of meals for paying adults, children under 5.99 years eat for free from the children’s menu when accompanied by a paying adult. Children aged 6 to 12 enjoy a 50% discount on Breakfast, Lunch and Dinner buffet at an additional charge.

When staying at the hotel, a local Tourism Dirham is charged per room per night. The amount charged may vary depending on different situations (stay period and room type etc.) . Please contact the hotel front desk for more information.