Casa Urbana Suites

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Please inform Casa Urbana Suites of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to the coronavirus (COVID-19), this property has reduced reception and service hours. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. This property does not accommodate bachelor(ette) or similar parties. A damage deposit of EUR 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that the property is surrounded by pedestrian streets. Guests arriving by car are recommended to park the car at one of the nearby car parks. More information is available by phoning the property. Breakfast is served between 09:30 and 11:30. Late breakfast is subject to availability and must be requested in advance. Special breakfasts are available for celiac and guests with allergies. Please note that reception hours are Monday-Saturday from 10:00 to 20:00 and on Sunday from 10:00 to 16:30. Please note that the reception is not available 24 hours. Late check-in is available for a EUR 20 surcharge and must be confirmed by the accommodations beforehand. Please note that Children Breakfast is valid for children up to 12 years old and it costs EUR 7. Customers must notify the cleaning service provider upon check-in, and there will be an extra cost if they choose to request the cleaning.

Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.