Novotel Maastricht, Maastricht Hotels

Name: Novotel Maastricht
Address: Sibemaweg 10, Maastricht, 6227 AH, Netherlands, Maastricht, Limburg, 6227 AH, Netherlands

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Fast facts

Check in from:	15:00
Check out before:	10:30
Breakfast	Breakfast available
Pets	Pets allowed with an extra charge
Children	Children are welcome at this hotel

Amenities

View all

Wi-Fi

Parking

Pool

Front desk 24 hour

Restaurant

Non-smoking

More about Novotel Maastricht

Novotel Maastricht

Located 2 km from the centre, this 4-star Novotel features a seasonable outdoor swimming pool and free Wi-Fi. It is situated only 600 metres from the A2/E25 motorway.

Ratings and reviews

Cleanliness4.2

Location3.5

Service4.1

Rooms3.9

Value3.8

Sleep quality4.0

Traveller reviews

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Mentioned by travellers

Comment: 15 Apr 2025

Stayed in: Apr 2025

Reception staff was fabulous. Welcoming, friendly and very helpful. Hotel was in a great location from the city, only a 30 minute safe and pleasant walk.

Couple

Comment: 4 May 2025

Convenient for a night or two, clean and quiet though

We knew that this is not the most beautiful and centrally located hotel but it did the trick for 1 night. Rooms not really top notch but quiet and clean, bathroom smelled moist. What did compensate is the Nespresso coffee machine in the room, always something I honor; here as well. We did not opt for the breakfast, Wyk is within 15min walking distance with losts of cafes and restaurants. In another 5mins you are across river Maas in the older city center. There you may find more and other nicer hotels more centrally located but this time we chose the Novotel for a reason (can recommend the Zenden Hotel though with its serviced appartments, right be the river Maas).

Business traveller

Comment: 26 Mar 2025

Not Bad

There was no drinking water in the room. Everyday we have to go and request for the room cleaning.
We have to go and fill the form for cleaning. Some of reception staff(Girl) in rood manner.

Hotel response

Comment: 27 March

Dear Guest, Thanks for your review about our hotel.
We understand your concerns regarding the absence of drinking water in your room and the process for requesting room cleaning. Our aim is to provide a seamless and comfortable stay, and we regret that we fell short in these areas during your visit. Furthermore, we are disheartened to hear about your encounter with our front desk team; we take pride in our hospitality and apologize if you felt it was lacking.
We hope you were able to appreciate our prime location, just a stone's throw away from Maastricht's vibrant city center and the convenience of exploring the surrounding areas of the beautiful South Limburg region.
We are hoping to welcome you back in the future.
All the best.
Team Novotel Maastricht
Tel +31 43 361 1811
frontoffice@novotelmaastricht.com

Business traveller

Comment: 18 Dec 2024

Stayed in: Dec 2024

Happy business stay

Nice business stay, everything you want arranged for an overnight stay was there. The hotel was very clean and the staff was very friendly. They also know some nice places in the city where it is definitely recommended to go.

Hotel response

Comment: 19 December

Beste Lucjan, Hartelijk dank voor deze enthousiaste beoordeling.
Het verheugt ons enorm dat uw ervaring bij Novotel Maastricht zo positief is geweest.
We zijn blij dat u tevreden was over uw zakelijke overnachting en de uitstraling van ons hotel waardeerde. Het doet ons goed te horen dat onze medewerkers bijzonder vriendelijk waren en dat onze suggesties voor lokale bezienswaardigheden naar wens waren. Het is ons doel om niet alleen een aangenaam verblijf te bieden, maar ook om toegevoegde waarde te creëren door persoonlijke aanbevelingen die uw tijd in Maastricht verrijken.
Graag tot een volgende keer!
Met vriendelijke groeten,
Team Novotel Maastricht
Tel +31 43 361 1811
frontoffice@novotelmaastricht.com

Comment: 1 May 2025

Stayed in: Apr 2025

Nice location, friendly staff, excellent breakfast and clean

Location

3.5

Sibemaweg 10, Maastricht, 6227 AH, Netherlands|2.05 km from city centre

10 things to dowithin 2.58 km

1.09 km

2.27 km

0.92 km

Transportationwithin 1.05 km

0.80 km

1.05 km

Airportwithin 8.31 km

8.31 km

Check in and check out

Check in from:

15:00

Check out before:

10:30

Good to know

Children

Children are welcome at this hotel

Extra beds

12 years old and under

Free

Cots

2 years old and under

Free

Pets

Pets allowed with an extra charge

Breakfast

Breakfast available

Breakfast menu

Buffet

Breakfast options

Continental breakfast

Breakfast price

ج.م.‏ 1,356 (≈EUR 23.99)/person

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. The hotel has a special agreement with a taxi (EUR 12.50 from/to Graanmarkt or Central Station). Please note that kids under 12 years old stay for free in their parents room and get free breakfast. Please note that guests are required to show the credit card which has been used to make the booking, upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not travelling along. When travelling with dogs, please note that an extra charge of € 25 per dog, per night applies.

Accepted payment methods

This hotel accepts the following payment methods: