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Fast facts

Check in from:
15:00
Check out before:
10:00
Breakfast
Breakfast not available
Pets
Pets allowed
Children
Children are welcome at this hotel

Amenities

Wi-Fi
Parking
Air conditioning
Pool
Spa
Front desk 24 hour

More about Hakuba Alps Hotel

Hakuba Alps Hotel

Set in Otari and with Tsugaike Kogen Ski Area reachable within 2.6 km, Hakuba Alps Hotel offers a tour desk, non-smoking rooms, a garden, free WiFi and ski-to-door access.

Ratings and reviews

Traveller reviews

Comment: 22 Jan 2025

Stayed in: Jan 2025

Amazing service and staff. The facility is a little dated but otherwise very clean and well-maintained.

Comment: 22 Jan 2025

Stayed in: Jan 2025

My new hubby and I stayed here for a few nights for skiing. Overall had a good time the rooms were spacious, clean and tidy and right outside of the ski slope. However no where on the booking told us that there were no currency exchange options or ATM in the hotel. Luckily we had the exact amount of money otherwise we would’ve had to bus it back to a main area (20-40mins) to get cash to hire our ski gear. There’s minimal food options around the area however the hotel had a buffet Brekky/dinner option (no lunch but there is a cafe at the ski slope) which was great and allowed eftpos. Times for this were limited though Brekky only 7-8:30am and dinner 6-8pm. There’s not much in terms of snack food to buy in or around the hotel so be sure to bring some before you get there. While we were out skiing room service came and took our towels but didn’t replace them so we had to grab some from reception but otherwise had a good stay. The outdoor pool party area was awesome with outdoor hot tubs which was a highlight. The hotel had an eery haunted vibe to it but added some character so we didn’t mind.

Comment: 3 Jan 2025

Stayed in: Dec 2024

駐車場が少なくほとんど離れており、ホテルまで坂なので離れた場所は最悪です。駐車場の管理人態度が醜いです。客に命令口調であり得ないかなり頭にきました。
チェックインも15時が16時になり、スペアキーもなく、部屋のポット清掃もされておらず、部屋は新しいタイプで綺麗なのに正直終わってます。スタッフ外人だらけでここは全てが中途半端です。外観、内装、体験プランなどを東京の会社に依頼して良くはなったのかもしれませんが、従業員の教育不足でホスピタリティがない為かなり驚きが多いホテルでした。唯一はスキー場へのアクセスとリフト料金のサービス、雪の中の真冬のプール体験は最高でした。サービスを求めない方なら我慢できるかと思いますが、ホームページ写真に騙されると必ず後悔すると思います。

Comment: 27 Jan 2025

Stayed in: Jan 2025

ゲレンデへのアクセスが良く、子連れのスキーでしたが楽しめることができました。

Comment: 30 Dec 2024

Stayed in: Dec 2024

年末の為忙しそうだったけど、スタッフの対応がよかったです

Location

Chikuniotsu, Otari, Kitaazumi District, 399-9422, Chūbu, Japan

10 things to dowithin 0.87 km

0.33 km
0.40 km
2.06 km
1.80 km

Check in and check out

Check in from:

15:00

Check out before:

10:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Pets

Pets allowed

Breakfast

Breakfast not available

Important information from the hotel
Additional charges will apply to children between the ages 6 and 12 years. Please contact the hotel for details. Guests 13 years and older are regarded as adults. Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities where the tattoo might be visible to other guests. Use of the hotel's hot-spring baths requires payment of an additional fee. To use the hotel's free shuttle to/from JR Minami-Otari Train Station, please make a reservation at time of booking.

Hakuba Alps Hotel: FAQs

Yes, Hakuba Alps Hotel does have a restaurant.
At Hakuba Alps Hotel you can check in from 15:00, and you'll need to check out before 10:00.
Yes, there is parking available at Hakuba Alps Hotel.