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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Grand Hyatt Jakarta
Grand Hyatt Jakarta
Located right in the heart of Jakarta and just minutes' walk away from the city's famous landmark, Selamat Datang Monument, and adjacent to the iconic Plaza Indonesia Shopping Mall, Grand Hyatt Jakarta presents a luxurious and elegant city stay.
Ratings and reviews
Cleanliness4.6
Location4.8
Service4.5
Rooms4.4
Value4.2
Sleep quality4.5
Traveller reviews
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Mentioned by travellers
Couple
Comment: 29 Apr 2025
Spoilt again !
Another 5 star experience again !
We have stayed here fort the last 25 years each year except Covid
The staff and facilities here are first class !
I love level 5 ie club Olympus ( sauna hot pool cold pool steam room mens “den” gym)
Plus the resort styled pool and tropical surroundings with palm trees private ares etc .
We have stayed here fort the last 25 years each year except Covid
The staff and facilities here are first class !
I love level 5 ie club Olympus ( sauna hot pool cold pool steam room mens “den” gym)
Plus the resort styled pool and tropical surroundings with palm trees private ares etc .
Hotel response
Comment: 30 April
Dear GUCCY1,
Thank you for your five-star rating and feedback. We are glad to hear that you enjoyed your experience at Grand Hyatt Jakarta. We hope to welcome you back soon to experience our newly renovated rooms and facilities. Please visit grandhyattjakarta.com for more information.
Best regards,
The management of Grand Hyatt Jakarta
Thank you for your five-star rating and feedback. We are glad to hear that you enjoyed your experience at Grand Hyatt Jakarta. We hope to welcome you back soon to experience our newly renovated rooms and facilities. Please visit grandhyattjakarta.com for more information.
Best regards,
The management of Grand Hyatt Jakarta
Other
Comment: 13 Mar 2025
"Unforgettable stay at Grand Hyatt Jakarta!
We spent three wonderful days there, and it was the best stay I've had in years. From check-in to check-out, everything was handled flawlessly. The in-room amenities and hotel facilities were exceptionally well-maintained, and the room was impressively spacious. Even the standard room type offered a level of comfort and space that was beyond my expectations.
The staff at the Grand Buffet were incredibly welcoming, always smiling and eager to assist.
I would like to mention a few individuals: Zahra, who greeted me at the entrance with a warm smile; Krish, the Grand Buffet manager, who was very friendly and helpful during our breakfast; and Tiara, the check-in host, who made the entire check-in process smooth and enjoyable with her helpful and friendly attitude.
Thank you to the Grand Hyatt Jakarta team for making my first trip to Indonesia truly memorable!
The staff at the Grand Buffet were incredibly welcoming, always smiling and eager to assist.
I would like to mention a few individuals: Zahra, who greeted me at the entrance with a warm smile; Krish, the Grand Buffet manager, who was very friendly and helpful during our breakfast; and Tiara, the check-in host, who made the entire check-in process smooth and enjoyable with her helpful and friendly attitude.
Thank you to the Grand Hyatt Jakarta team for making my first trip to Indonesia truly memorable!
Business traveller
Comment: 2 May 2025
Excellent experience
This hotel is absolutely one of the best properties I have ever stayed at. From the check in staff, room service , breakfast staff everything was spot on. Location is excellent , and the amenities for the price are above and beyond other hotels in Jakarta. Highly recommend this hotel.
Family traveller
Comment: 1 May 2025
Perfect work-life balance? Go Business floor
The Business floor is the perfect combination for a healthy work-life balance.
A spacious room with perfect bed, a proper desk to work on, great WiFi and...excellent food & beverages on the same floor.
Fellow entrepreneurs in the lounge create a great atmosphere.
A spacious room with perfect bed, a proper desk to work on, great WiFi and...excellent food & beverages on the same floor.
Fellow entrepreneurs in the lounge create a great atmosphere.
Couple
Comment: 28 Apr 2025
Grand , Elegant , and a Place we like to call our second home.
What a delightful welcome home we received after our last visit 12 months ago . Grand Hyatt Jakarta is the best in Jakarta . After 20 yrs of one of our favourite hotels in the world this hotel never disappoints!!!!! It actually sets the benchmark for my husband and I of how a hotel consistently retains its high level of customer service , hospitality service and the extra sprinkle of magic that we find the staff offer . From arrival at the Grand Hotel entrance to being escorted up to the Club Lounge our yearly visit just keeps getting better . We first started off staying 2-3 nights then a week and now 2 weeks. It’s one of the highlights of our travelling year.
This all happens because of the staff firstly . A wonderful new General Manager Parveen Kumar has arrived since our last visit , made it his business to introduce himself to guests like ourselves . An informal get together in the Fabulous Fountain Lounge. A wonderful live band playing six nights a week. We were recognised straight away by smiling Jenifer ( Club Lounge Manager ) who made us feel right at home after our flight. Our room was just as we thought , delightful Grand Hyatt treats on the coffee table with a welcome personal card. The rooms are beautiful clean , accompanied by fresh white soft towels , and the amazing dressing room .
Our other wonderful staff member who goes that bit further also is Suzanna , Front Office Manager . A very professional team member who went out of her way to find us in the Club Lounge and make sure our stay was to our standard . A Grand Club room gives guests that little extra spoiling .
The staff recognised my husband and I as though we were there last week !!!!
Firstly the girls , Erma Shindy , Mallencia , Fira , all made our stay feel like we are back home again .
Then we have the guys Andre , Ricki , Windi , Halif , Levvy , Fajar Kevin , Kemal and Edward in training .
We can’t forget the wonderful food served nightly in Club Lounge , between 6-8 pm by the chefs . Catherine , Tika , Restu , Adam and anyone us who attended to the tempting meals we enjoyed . Breakfasts a highlight for us .
Choices from my own egg white omelets custom prepared to my liking to a wonderful variety of healthy choices , fruit platters the freshest , tastiest and always first the class the way they are presented . Chefs here are really dedicated to serving tasty food , beautifully presented and a taste of what the Restaurants in the hotel have on offer. A great initiative . Especially the high quality Indonesian and
Japanese cuisine available within the hotel .
Congratulations to these staff ,.
We can’t forget the fabulous House Keeping staff who attended to our
room daily.Toiletries constantly replaced . Grand Hyatt Jakarta has the best pool , huge , lots of private spaces and a wonderful poolside restaurant bar service . Rinda always had a smiling face , a real asset to this area .
This hotel is connected to 2 of the best Shopping Centres in Jakarta. Plaza Indonesia and Grand Indonesia.
The Olympus Club on the same level as the pool 5 th floor , is a fabulous relaxing area . Great massages , gym ,spa and chilling out area.
Thank you Grand Hyatt again for a fabulous stay . We look forward to seeing you all again soon . Keep up the great work .
This all happens because of the staff firstly . A wonderful new General Manager Parveen Kumar has arrived since our last visit , made it his business to introduce himself to guests like ourselves . An informal get together in the Fabulous Fountain Lounge. A wonderful live band playing six nights a week. We were recognised straight away by smiling Jenifer ( Club Lounge Manager ) who made us feel right at home after our flight. Our room was just as we thought , delightful Grand Hyatt treats on the coffee table with a welcome personal card. The rooms are beautiful clean , accompanied by fresh white soft towels , and the amazing dressing room .
Our other wonderful staff member who goes that bit further also is Suzanna , Front Office Manager . A very professional team member who went out of her way to find us in the Club Lounge and make sure our stay was to our standard . A Grand Club room gives guests that little extra spoiling .
The staff recognised my husband and I as though we were there last week !!!!
Firstly the girls , Erma Shindy , Mallencia , Fira , all made our stay feel like we are back home again .
Then we have the guys Andre , Ricki , Windi , Halif , Levvy , Fajar Kevin , Kemal and Edward in training .
We can’t forget the wonderful food served nightly in Club Lounge , between 6-8 pm by the chefs . Catherine , Tika , Restu , Adam and anyone us who attended to the tempting meals we enjoyed . Breakfasts a highlight for us .
Choices from my own egg white omelets custom prepared to my liking to a wonderful variety of healthy choices , fruit platters the freshest , tastiest and always first the class the way they are presented . Chefs here are really dedicated to serving tasty food , beautifully presented and a taste of what the Restaurants in the hotel have on offer. A great initiative . Especially the high quality Indonesian and
Japanese cuisine available within the hotel .
Congratulations to these staff ,.
We can’t forget the fabulous House Keeping staff who attended to our
room daily.Toiletries constantly replaced . Grand Hyatt Jakarta has the best pool , huge , lots of private spaces and a wonderful poolside restaurant bar service . Rinda always had a smiling face , a real asset to this area .
This hotel is connected to 2 of the best Shopping Centres in Jakarta. Plaza Indonesia and Grand Indonesia.
The Olympus Club on the same level as the pool 5 th floor , is a fabulous relaxing area . Great massages , gym ,spa and chilling out area.
Thank you Grand Hyatt again for a fabulous stay . We look forward to seeing you all again soon . Keep up the great work .
Hotel response
Comment: 30 April
Dear Ms. Catherine,
Thank you for your five-star rating and feedback. We are glad to hear that you enjoyed your experience at Grand Hyatt Jakarta. We hope to welcome you back soon to experience our newly renovated rooms and facilities. Please visit grandhyattjakarta.com for more information.
Best regards,
The management of Grand Hyatt Jakarta
Thank you for your five-star rating and feedback. We are glad to hear that you enjoyed your experience at Grand Hyatt Jakarta. We hope to welcome you back soon to experience our newly renovated rooms and facilities. Please visit grandhyattjakarta.com for more information.
Best regards,
The management of Grand Hyatt Jakarta
Excellent location
Jalan M. H. Thamrin Kav. 28-30, Kotamadya Jakarta Pusat, Jakarta, 10350, Indonesia|2.3 km from city centre
10 things to dowithin 2.71 km
2.08 km
2.83 km
1.91 km
Transportationwithin 6.28 km
0.22 km
0.80 km
1.53 km
Airportwithin 20.89 km
11.20 km
20.89 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets not allowed
Breakfast available
Breakfast price
Please contact hotel for price information
Breakfast times
06:00 - 10:30 from Monday to Sunday
Please inform Grand Hyatt Jakarta in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This hotel accepts the following payment methods:
Grand Hyatt Jakarta: FAQs
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