Fresh House Hotel - West Lake Qingchun Branch, Hangzhou Hotels

Name: Fresh House Hotel - West Lake Qingchun Branch
Address: Front desk, 1/F, Block A, Jinhe Building, No. 87 Qingchun Road, Shangcheng District, Shanghai, China, Hangzhou, 310000, China, Hangzhou, Zhejiang, 310000, China

ج.م.‏ 1,183

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Fast facts

Check in from:	14:00
Check out before:	12:00
Breakfast	Breakfast available
Pets	Pets not allowed
Children	Children are welcome at this hotel

Amenities

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Wi-Fi

Parking

Air conditioning

Front desk 24 hour

Restaurant

Non-smoking

More about Fresh House Hotel - West Lake Qingchun Branch

Fresh House Hotel - West Lake Qingchun Branch

Situated conveniently in the centre of Hangzhou, Fresh House Hotel - West Lake Qingchun Branch offers air-conditioned rooms with free WiFi, private parking and room service. The property is around 4.2 km from Wushan Square, 6.

Ratings and reviews

Cleanliness4.7

Location4.7

Service4.7

Facilities4.6

Traveller reviews

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Mentioned by travellers

Couple

Comment: 26 May 2025

非常好，前台小姐姐服务热情周到。卫生干净整洁，环境特别好，没想到在房间里可以看到外边的景色。下次来还住这。出行方便，下楼就吃饭，想吃什么都有，不用出大楼。

Hotel response

Comment: 27 May

小哥哥小姐姐，非常感谢您的中肯评并给予我们酒店5颗小星星，每个城市都有让人惦念的理由，每个酒店都有惦念的客户，您是我们家最惦念的一位，每个季节都有难舍的景色，希望您来杭旅游每天都能开心，去实践的每件小事都有甜美温馨的回忆，，，鲜屋盼望您常回来看看，祝；安好。

Couple

Comment: 13 May 2025

I have booked a bigger room but when I want checking in give a smaller room And told me that room I have booked after I show them the pictures of the room I have booked the apologies and offer me extra bigger room but I have to pay extra I haven't accepted so the told me so sorry my booked room it's fully booked and I have to take the smaller and cheaper room and next day the give me my booked room
I not happy with that but I have to agree
The Staff try to do the job without to understand that problem overbooked and doesn't do anything about to do better only sorry that it's all

Hotel response

Comment: 14 May

尊贵的客人您好，感谢您入住鲜屋并分享您的入住体验，很抱歉因当天入住时预订的房型三个风格只看了两种，另外一种当时都有客人在住，第二天给换了另外一种高级大床房。当天没有很好的表达清楚表示歉意，感谢您的理解。鲜屋酒店全体员工祝您工作顺利生活愉快~

Traveller response

Comment: 14 May

After explaining the situation at the reception again, the lady in charge was very friendly and understood my complaint and explained to me that they
have different room kinds under one category and that this creates misunderstandings. She apologized for the misunderstanding and gave us agift. I appreciate this kind of service. Thank you for the nice stay in your hotel.

Group traveller

Comment: 19 May 2025

设施其实有点陈旧，但是挺大的，淋浴间也很大。视野也不错，理in77挺近的，周围好吃的很多，很不错，就是节假日价格很贵

Hotel response

Comment: 19 May

尊敬的客人；您好，感谢您入住鲜屋酒店并给与我们好评，好评不是终点，而是鞭策我们的动力，从您进店开始我们前台服务员就会随时关注您的所有细节服务，如您手机没电了，需要洗衣服，没带身份证或者到哪旅游到哪吃饭等等我们都会看在眼里记在心里马上的为您解决，酒店配有24小时服务工作人员，可以做到随叫随到，努力要做最优质的服务体验，让每一位宾客都能感受到宾至如归，期待您下次再来鲜屋看看。

Other

Comment: 14 May 2025

离医院很近，而且设施很齐全，主要是太方便了，也是朋友家里人过来看病，帮忙定的这个酒店，价格也很实惠，非常贴心

Hotel response

Comment: 15 May

小哥哥小姐姐，非常感谢您的中肯评并给予我们酒店5颗小星星，每个城市都有让人惦念的理由，每个酒店都有惦念的客户，您是我们家最惦念的一位，每个季节都有难舍的景色，希望您来杭旅游每天都能开心，去实践的每件小事都有甜美温馨的回忆，，，鲜屋盼望您常回来看看，祝；安好。

Other

Comment: 25 May 2025

房间干净整洁！周边交通以及餐饮齐全。总体满意！下次会继续光顾！

Hotel response

Comment: 25 May

尊敬的宾客，非常感谢您对我们酒店的好评，我们会再接再厉不辜负您的好评。再次感谢您对酒店的肯定，期待再次光临，祝旅途愉快！

Excellent location

4.7

Front desk, 1/F, Block A, Jinhe Building, No. 87 Qingchun Road, Shangcheng District, Shanghai, China, Hangzhou, 310000, China|2.49 km from city centre

Check in and check out

Check in from:

14:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Pets

Pets not allowed

Breakfast

Breakfast available

Breakfast menu

Buffet

Breakfast options

Chinese breakfast

Breakfast price

ج.م.‏ 139 (≈CNY 20)/person

Breakfast times

07:30 - 09:00 from Monday to Sunday

Important information from the hotel

Please inform Fresh House Hotel - West Lake Qingchun Branch in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Important information about the city

According to the relevant provisions of the "Zhejiang Provincial Domestic Waste Management Regulations", starting from May 1, 2021, the city's accommodation service units (hotels, guesthouses, etc.) will no longer proactively provide guests with disposable consumer products, including toothbrushes, toothpaste, combs, and soap , bath liquid, etc. If you need it, please contact the hotel to obtain it.

Accepted payment methods

This hotel accepts the following payment methods: