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In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that a credit card corresponding to the name on the booking is required at check-in. All cots are subject to availability. When booking 9 rooms or more, different policies and additional supplements will apply. The hotel has 3 swimming pools: an outdoor pool for all guests, a pool in the spa, 1 (+16) and a pool in The Level area (only for The Level +16 guests). Please be informed that, starting from October 1, 2024, all foreign visitors to Zanzibar are required to purchase a mandatory travel insurance policy. This insurance is designed to protect guests during the stay and covers medical emergencies, evacuation, lost luggage, and more. The insurance must be purchased online before arrival, and it is available at a cost of USD 44 per person. Guests can obtain the required insurance through the official website: https://visitzanzibar.go.tz/. We recommend completing this purchase prior to travel to ensure a smooth entry into Zanzibar. Renovation work is taking place during April and May 2025. The common areas are under renovation.