يرجى إبلاغ منتجع وسبا حينان ريجنسي بشكل مسبق بوقت وصولك المتوقع. بإمكانك استخدام حقل الطلبات الخاصة أثناء عملية الحجز أو يمكنك التواصل مع مكان الإقامة مباشرةًً من خلال معلومات التواصل المذكورة في تأكيد الحجز. سيطلب من الضيوف عند تسجيل الوصول إظهار بطاقة هوية تحتوي على صورة شخصية وبطاقة ائتمان. يرجى ملاحظة أن جميع الطلبات الخاصة ستكون رهناً بالتوافر وقد تستلزم تكاليف إضافية. لا يمكن للضيوف الذين تقل أعمارهم عن 18 عاماً تسجيل الوصول إلا برفقة أحد الوالدين أو وصي رسمي. Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used to make the booking must be presented upon check-in. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation for more details. If you are interested to get the resort’s transportation service, please ensure to get an email acknowledgement or confirmation as proof of booking, otherwise, written request provided here cannot be arranged. Take note that this transportation request requires an extra fee on your personal account so to confirm your seat/s, you have to provide us your permission first to proceed with the arrangement. In addition, complete flight information, number of persons and contact details are required to process your request. A surcharge of PHP 1,456.00 per person, per night for regular rooms and PHP 2,464.00 per person per night for all Suite rooms applies for a maximum of 1 guest per room you wish to add to your reservation. Please note that these rates are subject to change without prior notice. A credit card incidental deposit of PHP 2,000 or higher (depends on the room category booked) per room per night is required upon check-in. Should there be no charges incurred during the stay, credit card pre-authorization will be canceled upon check-out, refund is then subject to issuing bank’s policy. There is an additional charge to use the massage, sauna and spa. Room rates on December 31, 2025 (New Year's Eve) and February 16 & 17,2026 (Chinese New Year) include a common buffet dinner. Minimum of 2 persons and 4 persons for Family Room, Royal Suite and Presidential Suite. To guarantee your reservations, an extra person is also required to pay for dinner upon check-in based on the prevailing rate. Kid rate and charge will be determined on-site depending on their height. Mandatory Dinner will still be charged even if guests cannot take the meal due to flight time, late arrival or other reasons.