Ilola Inn

ابحث عن أفضل فندق في Lahti لمواعيدك، حسب السعر أو التفضيلات
قارن عروض Ilola Inn عبر مئات المواقع، كل ذلك في مكان واحد
ابحث عن عرض مع إلغاء مجاني أو تقييمات ممتازة
قارن بين الغرف والأسعار
حقائق سريعة
تسجيل الوصول ابتداءً من | 15:00 |
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تسجيل المغادرة قبل | 12:00 |
وسائل الراحة
المزيد من المعلومات حول Ilola Inn

Ilola Inn
يقع مكان إقامة "Ilola Inn" في Sysmä، على بعد 30 كم من Hartola Golf، ويتميز بدراجات هوائية مجانية ومواقف خاصة للسيارات مجاناً ومسبح خارجي وصالة مشتركة. يتميز مكان الإقامة هذا بمكتب استقبال يعمل على مدار الساعة كما يوفر للضيوف مطعماً وتراس.
التقييمات والمراجعات
تقييمات المسافرين

SI
تاريخ التعليق: 28/03/2023
تاريخ الإقامة: مارس 2023
I loved it!
This is a boutique hotel, but feels very homey.
The dinner was fabulous.
We also went to the pool which is heated the whole year and ice dipping. The setting is beautiful!!!
Stay here, and do have a dinner. Its worth your money!
تاريخ التعليق: 20/08/2024
تاريخ الإقامة: أغسطس 2024
Never again, scam.
The sofa was placed under the roof and was practically unapproachable; there were only a few meters where we could stand, and we had to crawl in between to access it.
The advertised kitchen does not exist; it has been converted into a room, and this change has not been updated in the information provided. As a result, we had to eat cold food in the room, straight from containers, using our own utensils.
The room was also very small, and so was the bed. We constantly had to maneuver around each other and be careful not to hit the ceiling while moving through the room.
The heated infinity pool was too cold, which resulted in us catching a cold.
The atmosphere was not peaceful: during swimming, there was a lot of noise, and we had to listen to two Italian guests loudly talking on the phone in the central room for about an hour. Our visit to the pier ended early because a local, intoxicated man was fishing there all evening and insisted on showing off his catch.
In the lounge area, where the pictures showed fruit on the windowsill, there was instead a large printer, and in the corner, there was a coffee maker and a kettle. This was misleadingly advertised. Additionally, we had to go back to our room and get water from the bathroom to make tea.
The sauna was closed in the morning, and we had to specifically request to have it opened (we were outside in the cold for 15 minutes in our bathrobes). The sauna was dirty and smelled bad, and the jacuzzi was empty.
At breakfast, the atmosphere was uncomfortable because the staff member was sitting in the breakfast area with a computer, doing office work. The space is small, with only three tables. While we were eating, the staff member took my plates away, touching me in the process, and started washing the dishes. Then, their work phone rang at the next table while they were washing dishes.
Considering all this, €180 per night feels unreasonable. Had I known the reality beforehand, I wouldn’t have chosen this place. The intention was to enjoy an evening in a stylish setting, but the experience was disappointing.
تاريخ التعليق: 28/07/2021
تاريخ الإقامة: يونيو 2021
Great small inn with lake views
Both evenings we rented the traditional sauna (wood burn) located just in front of the lake. There is also another sauna which we did not try, you can rent it for private use or then there is common slot in the morning for all the quests to use. In addition to swimming in the lake (very warm at least this years July) there is also small swimming pool.
Food was good, but there aren’t that many options. We didn’t try the buffet as the timing was bit early for us (from four until seven in the evening) but ate their delicious artisan breads which are kind of pizzas. Also baked potato and some pastries are available.
Ilola Inn also rents fat bikes and sup paddle boards, we did one 2 hrs bike ride and also went around close island with the sup boards.
Overall great stay and special thanks to the staff who even being busy were very friendly and helpful. Will come again to enjoy the relaxed atmosphere and beautiful lake views.
تاريخ التعليق: 18/07/2021
تاريخ الإقامة: يوليو 2021
20th wedding anniversary day ruined in Ilola Inn
We were looking for the location for our 20th wedding anniversary. We contacted the Inn and asked about reserving private sauna and tub just for us to relax and after that 3-course dinner to end the evening with fun and good time. I asked about the dinner choices and the reply was that they could not tell me yet, but that there is always fish and beef choices.
I made the reservation in 2-month advance so this would not come as a surprise for Ilola Inn. The reason why we chose this location was because we could get everything from same location. No need to use car or taxi. The location by lake seemed wonderful and the suite seemed good. Everything seemed fine “in paper”.
We arrived at the reserved day and everything seemed to be ok. The first customer service person was friendly and even been on a hurry, she helped us to check-in. The room and reserved sauna were in different part of building, so she decided to give us few seconds of her time and led us to our room. We also asked about the reserved dinner and this point things started to move worse.
This person did not know the dinner situation which is understandable. It is possible that everyone does not know everything in big place.
While on our way to our room we met the supervisor (the person who was emailing me about the reservation and confirming that everything was ok). First thing she said to lady number one that “was this the reservation that was booked sometime in the winter?”. At this point I didn’t remember when I booked the reservation. It was early enough that this shouldn’t be a surprise. I checked the reservation date in our room. It was 19.5. and our arrival was 17.7. Not in the winter.
She responded to the question about dinner that there were no 3-courses dinners in July. It was impossible for some reason. The replacement for 3-course dinner was open barbeque buffet. At this point I was bit upset because we were here for our wedding anniversary and open barbeque buffet didn’t sound the thing I ordered. At this point our reserved sauna time was already started so I decided that we can get dinner somewhere else then and let it go.
We arrived to our room and everything seemed ok (if we don’t count the surprise sock under the couch). I closed my eyes about that too and we prepared to go to sauna.
The sauna was basic sauna and it was ok. It was warm and clean. I order some strawberries and grapes to sauna for nimble and there where fine too.
Problems about sauna where in the promised view to lake and the tub that where ordered (and paid extra) separately. We expected the tub to be heated because of the text on the internet pages. web page tells the tub to be "saunapalju" which in Finland means heated tub. The tub was “swimming pool warm” water (as we were told by this supervisor) that was heated by carrying the boiling water from sauna next door.
At this point the “heated water” was nothing but heated. I went to ask about the water temperature from check-in (because the receptions 24/7 phone didn’t answer). The same supervisor told me that the pool was heated and everything was normal. They didn’t use the tub normally at July because it was so difficult to maintain. This was told to me now, even I reserved this tub 2-months earlier and everything was fine about it then. No one told me that there is something mysterious about July.
I was told that they can’t do anything about it now, because the sauna next door was also reserved and there didn’t seems to have hot water anywhere else. I replied pretty straight forward that “well what would we need that then?” and marched back to sauna. At this point I didn’t feel relaxed or any festive mood. I have to admit that I was pretty pissed off. We where prepared and waited for this day for a long time.
I returned to sauna “to enjoy the lake view”, which was a 2 floor boat with some youngster partying. Between our sauna and lake was also a deck where people was walking from and to the boat at the dock. So we enjoyed this relaxing sauna experience about 45-50 minutes of our 2 hours reservation. Decided that we have sauna at home also. We didn’t come here for this kind of experience.
At this point we went to reception to give customer feedback. I had good manner, even that I was about the explode. Again, the same lady that checked us in helped as and listened the feedback. She apologized the situation and said that she asks the supervisor to talk to us. This was wrong move.
The supervisor had to come from her office to reception and started to talk to us very condescending and said that “we seemed to have everything wrong today”. I was about to go full mental to her at this point, but I didn’t.
I told her that we reserved this location because we wanted to relax in tub and sauna, get some fine dinner and have fun and relaxed evening and we where not getting what we reserved. At this point my wife was with me and she has very upset for the situation and told her experience about everything. She told the supervisor that “you can’t use this kind of advertising for your services, because it is not what customers are receiving for their money”.
The supervisor started to ARGUE with us that everything was fine and it is what it is and this was their way to do this. The tub was heated and there where open barbeque buffet for us. I tried to argue back for a while and decided that this is pointless. There was no customer service professional to listen to me. There was bad mannered supervisor who didn’t understand that the customer experience has been failed totally and started to argue with the customer about it. Total rock bottom moment to this location’s customer service.
At this point I didn’t care that the dinner was cancelled, and the tub was not hot. I was pissed off to the customer services state at this location. I have to say that if the lady number one would have handled the situation, everything probably would have been saved (even from this situation), but the condescending and bad mannered supervisor was the issue that ruined all.
We end up driving to Lahti (over 2 hours of driving to and back) to have 20th anniversary dinner at El Toros. There everything was perfect. We got our 3-course dinner.
The evening was not like anything we were hoping for. We couldn’t shake the days extra bad service even with El Toros excellent service and the evening was almost full of comments and conversations about the service state and that we don’t want to go back this place. I had already paid the night so back we went.
The suite was nice. For the price, we would expect air conditioning, but in Finland it’s not always necessary. We end up sleeping with windows open because our room was in second floor.
The breakfast was ok. Nothing special, but enough to keed the hunger away.
When I checked out from Inn, there was a new person who served me nicely. She also removed those 2 3-course meals from my checkout bill (and 11 open barbeque buffets, that we didn’t eat either). The room was paid before, the sauna (plus all the extra) was paid on out departure. This fun cost me about 450 €.
In the end I have to say, that this place has potential, but at the moment the service grade is not anything like you expect from place that advertises itself on the internet as;
“Ilola Inn is the perfect choice when you want a different atmosphere for your celebration! A wonderful setting, hospitable service and a peaceful environment in the embrace of Päijänne will make your party an unforgettable experience – whether it is a celebration, a party, a graduation or a wedding ceremony.
The celebration starts with a welcome bowl and continues with a wonderfully prepared meal. With the help of our partners, we can arrange treatments or e.g. musical performances for your happening.
Your celebration will be a matter of heart also for us!”
Well, I must admit, the experience was unforgettable.
This place is basically for quick stop, but not to stay. There were not welcoming feeling and when we left, I send the confirmation about the room payment with email (because why would it found from their billing system) and apologized that we were there as their nuisance. That was the customer experience that we got from this place. We were not welcomed here.
If you are on a boat or motorcycling cross the country side, this might be the great stop for you, but don’t expect it to be anything else. Sadly, because the place is beautiful and has so much potential to be so much more. At the moment, this is just a guest marina for travelers. Nothing more.

FI
تاريخ التعليق: 16/01/2021
تاريخ الإقامة: يناير 2021
New year Eve in a hidden gem on the short of the Lake Päijänne
We stayed at suite Linta with views to the lake. Room was stylish and with exceptional good beds.
We enjoyed spa shortly after arrival. Infinity pool under bright milky way was something I never forget. Food at the dinner based on local food was delicious.
The atmosphere of this place was quiet and really relaxing. Personnel was exceptional warm and friendly. Wonderful vitsit. This is something you need to experience on the spot.
Kai Tornikoski
موقع ممتاز
Suopellontie 703، Lahti، 19700، فنلندا|56.89 كم من وسط المدينة
وسائل النقلفي محيط 74.81 كيلومتر
تسجيل الوصول وتسجيل المغادرة
تسجيل الوصول بدءًا من:
15:00
تسجيل المغادرة قبل:
12:00
معلومات مفيدة
Please inform Ilola Inn of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.