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Please inform Urban Pack of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A damage deposit of HKD 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. A deposit via bank transfer or PayPal is required to secure your reservation. The property will contact you with instructions after booking.

According to the latest regulations of the Government of Hong Kong Special Administrative Region, starting from January 1, 2025, it is anticipated that a 3% Hotel Accommodation Tax will be implemented. As a result, during the check-in process, the hotel may request this Hotel Accommodation Tax. Please be advised of this potential charge and make any necessary preparations accordingly. According to the guidelines of Hong Kong's "Product Environmental Responsibility (Amendment) Bill 2023", starting from 2024/4/22, Hong Kong hotels will no longer provide free plastic bottles of water, toothbrushes, combs and other disposable plastic products to guests. If you have any questions, Please check the hotel's official website or consult the hotel in advance.