Wyndham Grand Plaza Royale Hangzhou

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This property reserves the right to release the room after 6:00 PM on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Guests are required to show a valid government-issued ID card or passport upon check-in. Please note that for bookings of 4 rooms or up, a different booking policy may apply. Please kindly contact the property directly for more details, using the contact information found on the confirmation letter. The executive lounge is temporarily closed due to operation adjustment, the executive benefit will be arranged in the Lobby (from 8th November 2022).

According to the relevant provisions of the "Zhejiang Provincial Domestic Waste Management Regulations", starting from May 1, 2021, the city's accommodation service units (hotels, guesthouses, etc.) will no longer proactively provide guests with disposable consumer products, including toothbrushes, toothpaste, combs, and soap , bath liquid, etc. If you need it, please contact the hotel to obtain it.