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Please inform Pousada de Charme Vila Natal of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note that 1312 feet of the road that gives access to the property is unpaved. Please note that the property is 100% non-smoking. Guests who do not comply with such rule may be subject to a fee. Please contact the property for further details. Please note that any damage caused to the rooms will be charged. Please contact the property for further information.