Essence Hotel Carlton

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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes. Please inform Essence Hotel Carlton of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that the maximum height restriction for the parking lot is 6.9 feet. Luggage storage is available at the hotel. Please note that there is a 2% charge when you pay with a credit card, in addition to the total amount payable (excluding prepaid rates). Please note that there is a 3% charge when you pay with an American Express credit card in addition to the total amount payable (excluding prepaid rates). Please note that early check-in or late check-out is subject to availability on the day, additional fees may apply. Please contact the hotel for more information, using the contact details found on the booking confirmation.